Article 1 - Object
These conditions listed below apply to the sale and purchase of goods between you and JOLIE ROZIERE. By ordering any product from us you are accepting these Terms and Conditions. These Terms and Conditions can be changed without any prior notification and it remains the responsibility of the customer to be familiar with them prior to placing an order.
Article 2 – Price
The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless there is a contrary indication and excluding processing and shipping costs.
In case of an order to a country other than France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and costs are not the responsibility of JOLIE ROZIERE. They will be your responsibility and are your sole responsibility, both in terms of declarations and payments to the competent authorities in your country. We advise you to inquire about these aspects with your local authorities. All orders regardless of their origin are payable in euros. JOLIE ROZIERE reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price at the time of the validation of the order and subject to availability. The products remain the property of JOLIE ROZIERE until full payment of the price.
Please note : as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.
Article 3 - Orders
Each garment is handmade by me once it has been ordered and paid for in full by the customer. Please allow one week before sending your item, once it has been purchased. This can differ depending on order demand (example of the custom order) at the time and which country you are ordering from.
JOLIE ROZIERE reserves the right to not register a payment, and to not confirm an order for any reason whatsoever, and more particularly in case of a supply problem, or in case of difficulty concerning the received order.
Article 4 - Confirmation of your order
Any order appearing on the website www.jolieroziere-paris.com implies acceptance of these General Conditions. Any order confirmation entails your full acceptance of these general conditions of sale, without exception or reservation. All the data provided and the recorded confirmation will constitute proof of the transaction. You declare to have perfect knowledge of it. The order confirmation will be worth a signature and acceptance of the carried-out operations. A summary of your order information and these General Conditions will be sent to you in PDF format via the email address of your order.
Article 5 - Payment
The fact of validating your order implies for you the obligation to pay the indicated price. All credit and charge card holders are subject to validation checks and authorization by the card issuer. If the issuing institution refuses to authorize payment to us we will not dispatch the goods and will not be liable for any delay or non-delivery of orders. The payments are made on the website by card from your bank platform or PayPal and are done safely through the PayPal platform. You can still purchase through PayPal with your card without having a PayPal account.
Article 6 – Withdrawals
As all my garments are handmade to order by me, unfortunately I am unable to offer refunds, especially if I already began to sew your piece. Each item is totally made to order just for you, if an item doesn’t get ordered, it doesn’t get made, to avoid fabric waste.
Please visit the sizing guide page to make sure you match yourself to your correct size or you can leave your own measurements in the notes when you checkout.
If unsure please email firstname.lastname@example.org with any questions.
If for whatever reason you are unhappy with your purchase I can offer alterations at an additional cost. If the fit is not as desired, please email email@example.com within 5 days of delivery and a returns address will be provided to you.
For alterations, it will always be the customer’s responsibility to safely post items back to the workshop with a trusted tracked service, this cost is not worked into the price of my pieces and must be covered by you.
Article 7 - Delivery
The products are delivered to the delivery address indicated during the ordering process, within the period indicated on the validation order page. In case of a special shipping delay, an email will be sent to you to inform you of a possible consequence on the delivery time that has been indicated to you. In accordance with legal provisions, in the event of late delivery, you have the option of canceling the order under the terms and conditions defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will reimburse it and cover the shipping costs under the conditions of article L 138-3 of the Consumer Code. In the event of deliveries by a carrier, JOLIE ROZIERE cannot be held responsible for late delivery due exclusively to unavailability of the customer after several appointment proposals.
Article 8 - Liability
The products offered comply with current French legislation. The responsibility of JOLIE ROZIERE can not be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services that you plan to order. In addition, JOLIE ROZIERE cannot be held responsible for damage resulting from improper use of the product purchased. Finally, JOLIE ROZIERE cannot be held liable for all the inconveniences or damages inherent in the use of the Internet network, in particular a service interruption, an external intrusion or the presence of computer viruses.
Article 9 - Applicable law in the event of disputes
These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.
Article 10 - Intellectual property
All the elements of the website www.jolieroziere-paris.com are and remain the intellectual and exclusive property of JOLIE ROZIERE. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visual or audio, without prior authorization.
Article 11 - Personal data
JOLIE ROZIERE reserves the right to collect nominative information and personal data concerning you. They are necessary for the management of your order, as well as for the improvement of the services and information that we send you. They may also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment. These informations and data are also kept for security purposes, in order to comply with legal and regulatory obligations. In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose personal information and personal data concerning you, directly on the website.
Article 12 - Proof archiving
JOLIE ROZIERE will archive the purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. The computerized registers of the company JOLIE ROZIERE will be considered by all the parties concerned as proof of communications, orders, payments and transactions between the parties.